Privacy Policy

SensAI ("we," "us," "our," or "Company") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the information we collect from you or that you may provide when you use our AI-powered personal training application ("App") on iOS and related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Scope of This Privacy Policy

This Privacy Policy applies to information we collect:

• Through the App and any related features or web portals.
• In email, text, and other electronic messages sent through or in connection with the Services.
• From third-party integrations, such as Apple HealthKit.

This Privacy Policy does not apply to websites, applications, or services that are not operated by SensAI. We encourage you to review the privacy policies of any third-party services you interact with.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: When you sign in with Apple, we receive a unique user identifier but do not receive your Apple ID password.
• Profile Data: You may provide information such as date of birth, biological sex, height, weight, fitness goals, experience level, available equipment, and exercise preferences to tailor workout recommendations.
• Communications: If you contact us directly, we may receive your name, email address, and message content.

2.2 HealthKit Data

With your permission, we may access certain HealthKit data (e.g., steps, calories, activity metrics) to provide personalized fitness and health-related features within the app. HealthKit data is used solely to power health and fitness features in SensAI and is never shared with third parties. HealthKit data is not used for advertising or marketing purposes. You can revoke HealthKit access at any time through your device settings.

2.3 Automatically Collected Information

• Device Information: We may collect information about your device, such as device model, operating system, and unique device identifiers.
• Usage Data: We collect information about how you interact with the App, including session length, features used, and performance metrics.

We also collect install attribution data — including device type, operating system version, and install source — to understand which marketing channels are driving app installs. This data does not include your Apple advertising identifier (IDFA).

2.4 AI-Generated Content

Our Services use artificial intelligence to generate personalized workout plans, exercise recommendations, and fitness insights. To provide these features, our backend systems may process anonymized and aggregated data that cannot be used to identify individual users. All AI processing is performed through SensAI's own infrastructure and servers.

2.5 Conversations and AI Coach Data

When you interact with SensAI's AI coach, your conversation history is stored on our servers to provide continuity across sessions. The AI coach may also extract and store key details from your conversations — such as injuries, preferences, and training constraints — to personalize future recommendations. You can request deletion of this data at any time by contacting support@sensai.fit.

3. How We Use Your Information

3.1 Provide and Improve the Services

We use your information to operate and improve our Services, develop new features, and understand usage trends.

3.2 Personalization

Your data helps us tailor workout plans, exercise recommendations, and other aspects of the Services to your preferences and goals.

3.3 Communications

We may send you administrative messages (e.g., account updates, policy changes) and informational messages (e.g., workout summaries, motivational tips). You can opt out of certain communications via the App or by contacting us at support@sensai.fit.

3.4 Legal and Regulatory Compliance

We may use or disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3.5 Security and Fraud Prevention

We may use your information to detect, prevent, or address fraud, abuse, or security risks.

4. Sharing Your Information

4.1 With Service Providers

We may share information with third-party vendors or contractors who help us operate, maintain, and market our Services. These service providers have access to your information only to perform tasks on our behalf and are contractually obligated to protect it.

4.2 AI Processing

To power our AI-driven features, SensAI's backend infrastructure may utilize third-party machine learning tools and services for processing. Any data processed by these tools is anonymized and stripped of personally identifiable information before processing. These tools receive only the minimum data necessary to generate recommendations and cannot associate any information with individual users.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity. We will notify you of any change in ownership or use of your personal data.

4.4 Legal Requirements

We may disclose your information if required to do so by law or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

4.5 Attribution and Analytics

We use AppsFlyer, a mobile attribution and analytics platform, to measure the effectiveness of our marketing campaigns and understand how users discover SensAI. AppsFlyer receives limited device and install data (such as device model, OS version, and install source) to provide attribution reporting. No personally identifiable information, health data, or HealthKit data is shared with AppsFlyer. AppsFlyer's privacy policy is available at appsflyer.com/legal/services-privacy-policy.

5. Your Rights and Choices

5.1 Access and Update

You can access or update your account information at any time within the App or by contacting us at support@sensai.fit.

5.2 Data Deletion

You may request the deletion of your personal data by contacting us at support@sensai.fit. We may retain certain information if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

5.3 HealthKit Permissions

You can revoke our permission to access HealthKit data at any time via your device settings.

5.4 Opt-Out of Marketing

You can opt out of receiving certain marketing communications by following the unsubscribe instructions in the message or by contacting us directly.

6. Data Security and Retention

6.1 Security Measures

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no security system is completely foolproof.

6.2 Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your own, including the United States. By using our Services, you consent to any such transfer of your information in accordance with this Privacy Policy.

8. Children's Privacy

Our Services are not intended for individuals under 16 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 16, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you (e.g., via email or in-app notification) and update the "Effective Date" above. Your continued use of the Services after such changes is deemed acceptance of those changes.

10. Contact Us

If you have any questions or concerns about these Terms or our Privacy Policy, or if you'd like to request more information:

SensAI
2093 Philadelphia Pike #8881
Claymont, DE 19703
Email: support@sensai.fit