Privacy Policy

Effective Date: February 1, 2025

SensAI ("we," "us," "our," or "Company") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the information we collect from you or that you may provide when you use our AI-powered personal training application ("App") on iOS and related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Scope of This Privacy Policy

This Privacy Policy applies to information we collect:

  • Through the App and any related features or web portals.
  • In email, text, and other electronic messages sent through or in connection with the Services.
  • From third-party integrations, such as Apple HealthKit.

This Privacy Policy does not apply to websites, applications, or services that are not operated by SensAI. We encourage you to review the privacy policies of any third-party services you interact with.

2. Information We Collect

2.1 Information You Provide to Us

  • Account Information: When you sign in with Apple, we receive a unique user identifier but do not receive your Apple ID password.
  • Profile Data: You may provide information such as height, weight, fitness goals, or other personal details to tailor workout recommendations.
  • Communications: If you contact us directly, we may receive your name, email address, and message content.

2.2 HealthKit Data

We may access certain HealthKit data (e.g., steps, calories, activity metrics) to provide personalized fitness and health-related features. We only use HealthKit data to enable health or fitness services, and we do not share HealthKit data with third parties except as described in this Privacy Policy or required by law.

2.3 Automatically Collected Information

  • Device Information: We may collect information about your device, such as device model, operating system, and unique device identifiers.
  • Usage Data: We collect information about how you interact with the App, including session length, features used, and performance metrics.

2.4 Information from Third Parties

LLM Providers: We may send summarized and anonymized segments of your data to third-party large language model (LLM) providers (e.g., OpenAI, Anthropic) for generating personalized insights. We ensure that no personally identifiable information is included in these transmissions.

3. How We Use Your Information

3.1 Provide and Improve the Services

We use your information to operate and improve our Services, develop new features, and understand usage trends.

3.2 Personalization

Your data helps us tailor workout plans, exercise recommendations, and other aspects of the Services to your preferences and goals.

3.3 Communications

We may send you administrative messages (e.g., account updates, policy changes) and informational messages (e.g., workout summaries, motivational tips). You can opt out of certain communications via the App or by contacting us at support@sensai.fit.

3.4 Legal and Regulatory Compliance

We may use or disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3.5 Security and Fraud Prevention

We may use your information to detect, prevent, or address fraud, abuse, or security risks.

4. Sharing Your Information

4.1 With Service Providers

We may share information with third-party vendors or contractors who help us operate, maintain, and market our Services. These service providers have access to your information only to perform tasks on our behalf and are contractually obligated to protect it.

4.2 With LLM Providers

  • Anonymization: We share only summarized and anonymized data with LLM providers (e.g., OpenAI, Anthropic) to generate recommendations or insights, ensuring no personally identifiable information is transmitted.
  • Purpose: Such data is used solely for improving our AI-driven recommendations and related features.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity. We will notify you of any change in ownership or use of your personal data.

4.4 Legal Requirements

We may disclose your information if required to do so by law or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

5. Your Rights and Choices

5.1 Access and Update

You can access or update your account information at any time within the App or by contacting us at support@sensai.fit.

5.2 Data Deletion

You may request the deletion of your personal data by contacting us at support@sensai.fit. We may retain certain information if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

5.3 HealthKit Permissions

You can revoke our permission to access HealthKit data at any time via your device settings.

5.4 Opt-Out of Marketing

You can opt out of receiving certain marketing communications by following the unsubscribe instructions in the message or by contacting us directly.

6. Data Security and Retention

6.1 Security Measures

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no security system is completely foolproof.

6.2 Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your own, including the United States. By using our Services, you consent to any such transfer of your information in accordance with this Privacy Policy.

8. Children's Privacy

Our Services are not intended for individuals under 16 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 16, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you (e.g., via email or in-app notification) and update the "Effective Date" above. Your continued use of the Services after such changes is deemed acceptance of those changes.

10. Contact Us

If you have any questions or concerns about these Terms or our Privacy Policy, or if you'd like to request more information:

SensAI
2093 Philadelphia Pike #8881
Claymont, DE 19703
Email: support@sensai.fit